Privacy Policy
Last updated: 23 August 2026
Mixed Games Academy (“MGA”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through mixedgamesacademy.au, our events, online store, learning resources, courses and communications, and how we use and protect that information.
Information we collect
Depending on how you interact with MGA, we may collect information such as:
- your name
- email address
- phone number or other contact details
- event registration details
- account details if you create an account
- course enrolment and learning information
- order and transaction information
- newsletter and marketing preferences
- information you provide through forms, enquiries, surveys or promotions
- technical information such as IP address, browser type, device information and website activity.
We only collect information that is reasonably necessary for operating MGA and providing our products, events, education and services.
How we collect information
We generally collect personal information directly from you when you:
- register for an MGA event
- purchase a product or learning resource
- enrol in a course
- create an account
- download a free resource
- subscribe to MGA emails
- complete a contact or registration form
- enter a promotion or freeroll
- contact us directly.
Some technical information may also be collected automatically when you use our website through cookies and similar technologies.
How we use your information
We may use personal information to:
- process event registrations
- provide products, courses and learning resources
- process and manage orders
- manage customer and student accounts
- respond to enquiries
- provide customer support
- send transactional emails relating to purchases, registrations or accounts
- send MGA news, offers, event information and educational content where you have consented to receive marketing
- improve our website, products, courses and events
- maintain the security and operation of our website
- meet legal, accounting or regulatory obligations.
Email marketing
If you choose to receive emails from MGA, we may send you information about events, learning resources, products, courses, offers and other MGA news.
We use MailPoet to manage email subscriptions and automated email sequences.
You can withdraw your consent at any time by using the unsubscribe link included in our marketing emails or by contacting us.
We do not send marketing emails merely to ask someone to provide marketing consent.
Australian spam rules require businesses to have consent for commercial electronic messages, identify themselves and provide a working unsubscribe mechanism.
Online purchases and payments
Our online store uses WooCommerce.
When you make a purchase, we may collect information needed to process the transaction, including your name, contact details, billing or delivery information and order details.
Payment information is processed by the payment provider available at checkout. MGA does not ordinarily receive or store your complete payment-card details.
Order information may be retained where required for accounting, tax, fraud prevention or other legitimate business purposes.
Courses and learning accounts
MGA uses Tutor LMS to provide online learning and course functionality.
If you create an account or enrol in a course, information such as your name, email address, account details, course enrolments and learning progress may be stored so that we can provide and administer the course.
Forms and enquiries
Information submitted through website forms, including forms powered by WPForms, may be stored and used to respond to your enquiry, administer registrations or provide the service requested.
Cookies and website technology
Our website may use cookies and similar technologies to:
- operate shopping-cart and checkout functions
- keep users logged in
- remember website preferences
- maintain site security
- understand website usage and performance
- support embedded or third-party content.
You can control or delete cookies through your browser settings, although disabling some cookies may affect website functionality.
Third-party services
We use trusted third-party providers to operate parts of MGA, including website hosting, ecommerce, email delivery, course delivery, payment processing, analytics and other technical services.
These providers may process personal information on our behalf only where required to provide their services.
We do not sell personal information to advertisers or data brokers.
Overseas processing
Some technology and service providers used by MGA operate internationally. As a result, personal information may be stored or processed outside Australia.
The location may vary depending on the infrastructure used by those providers.
Where applicable, we take reasonable steps to use reputable providers and protect personal information handled on our behalf.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we are required to retain it for legal, tax, accounting or administrative purposes.
Information that is no longer required may be deleted, anonymised or securely disposed of.
Accessing or correcting your information
You may ask us to provide access to personal information we hold about you or request that incorrect or outdated information be corrected.
You can also update some information through your account where that functionality is available.
To make a request, contact MGA using the details on our Contact Us page.
Privacy enquiries and complaints
If you have a question or concern about how MGA has handled your personal information, please contact us through our Contact Us page.
We will review the matter and respond within a reasonable timeframe.
If the Privacy Act 1988 applies to the matter and you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this Privacy Policy when our services, technology or information-handling practices change.
The current version will always be published on this website, with the date of the most recent update shown above
